Advancing Communications Ltd

Phone: 01767 315445
Mobile: 07968 987395
Email: acl@ashwell.com

 

Networking & Electronic Equipment, Systems & Services for Home & Trade.

 

PRODUCTS & SERVICES

 

Orders & Enquiries
Call: 01767 315445

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WARRANTY POLICY ~ TERMS & CONDITIONS

Warranty Policy & Terms of Sale - refurbished goods.

ACL Products is confident of the quality of every product sold.

If we have made an error, we will correct it.

All warranty claims must obtain an RMA (Return Merchandise Authorization) number. For details contact us.

All goods are covered under warranty, the terms which are detailed below:

We will treat each order for goods as an offer by you to purchase the goods subject to this warranty and terms of sale. You are deemed to accept the Conditions when you place an order for goods with us. Our contract with you only begins when we confirm acceptance of your offer to purchase goods from us. An order will not take place (and we will not be deemed to have accepted your order) until we have validated and confirmed your payment.

Everything you buy from ACL Products is backed by our 30 Day Limited Warranty. This covers it's hardware products against defects in materials and workmanship for a period of 30 days commencing from the date of receipt of goods. (Unless covered by manufacture's warranty with a remaining term of more than 30 days.)

You may return a product within 7 days of original receipt for a refund. Goods must be returned with adequate packaging, preferably in the original box. All goods are to be returned as a complete unit with supplied cables, integral accessories etc. Goods returned for refund will be inspected and a refund for the original purchase amount (minus return shipping charges if applicable) will be issued or credited within 7 days of receipt of returned goods. CLICK HERE for our returns address.

The client assumes all shipping charges to return goods to ACL Products. ACL Products will assume all shipping charges to return the goods to the customer.

After the 7-day cooling-off period, all non-defective goods returned for refund are subject to a 10% restocking fee plus all applicable shipping charges are deducted.

Condition: Warranty does not cover minor cosmetic marks and scratches due to normal use. Any abnormal or heavy cosmetic damage or damage that conflicts with the performance and functionality is noted in the description and hence reflected in the price.

The warranty on all ACL Products merchandise is applicable to only component part failure and does not cover defects or damage due to external causes, including accident, abuse, misuse, problems with electrical power and problems caused by use of parts or components not supplied by ACL Products, failing to follow the manufactures instructions as to use, installation, commissioning, or maintenance of the goods or you alter or repair such goods without our written consent.

The warranty extends only to you; it is not transferable to anyone who subsequently purchases from you. If you encounter a defect with a hardware purchase it will be exchanged or repaired, at our option and discretion.

Warranty Limitations: There are no other express warranties or conditions respecting the equipment unless otherwise stated. Implied warranties, if any, are limited to the duration of the warranty provided herein.

Limitation of Liability: In no event shall ACL Products or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits.

Copyright © 2005 Advancing Communications Ltd. All rights reserved.
Advancing Communications Ltd, Holme Lodge, Biggleswade, Bedfordshire, SG18 9SS
Telephone:01767 315445 Fax: 01767 310150